An organization’s culture, how people and policies operate in a workplace (Farrell, 2018), impacts an employee’s motivation and creativity (Guo & Zhu, 2022). It can influence an employee’s feelings as Monday morning approaches. Leaders want their employees feeling energized and inspired rather than deflated at the start of a work week. A recent survey’s results support some academic findings about how to nurture a positive and healthy organizational culture.
The anonymous survey involved a random sampling of fifteen professionals from a variety of fields such as education, textiles, and healthcare. The majority of respondents self-identified as being happy at work overall. Three themes emerged from this group to reveal recommendations for developing an organizational culture that promotes employee well-being and happiness.
Clear organizational values. A leader sets the tone for an organization. Their words, actions, and policies are watched by members. When these internal characteristics align with the outward-facing, self-proclaimed organizational values, there is clarity for all stakeholders about how things should be done (Demissie & Egziabher, 2022). This clarity provides comfort for employees because they understand expectations. In addition, Employees can accurately gauge how much their personal values match the organization’s values. 77% of survey respondents who are happy at work stated that the organization’s values mirrored their personal values. People want to work at a place that matches their philosophies. Leaders can further support members’ understanding of organizational values by providing targeted training on how to implement these values during workplace activities (Farrell, 2018). By doing so, employees understand not only the what, but also the how. Those who are resistant to training can be replaced to ensure cohesiveness amongst departments (Farrell, 2018). These vacancies are then filled by the strategic hiring of individuals whose values align with the organizational culture (American College of Education, 2025; Farrell, 2018). Clear communication of values and purposeful, values-driven actions put employees at ease resulting in improved well-being. In contrast, frustration and negative stress increases with ambiguity (Rice, 2019).
Trust. When individuals feel safe, there is comfort. They are willing to take creative risks. This theme emerged from the survey through two questions: 85% of the respondents felt they could trust their colleagues and leaders, and 100% felt they can be themselves at work – they can be vulnerable. For leaders, trust can be established gradually through positive, one-to-one interactions. Yet, there are other ways to establish trust too, for example, providing employees with autonomy to make decisions on projects (Demissie & Egziabher, 2022; Rice, 2019)). Such freedom sends a powerful message: you belong here and leaders believe in your judgement. This sense of belonging nurtures happiness. For new-to-the-organization leaders, it is also important to be respectful of employee history (Farrell, 2018). Such leaders must recognize the contributions of the past to make members feel seen – a key element of trust. With trust in place, stability and contentment rise.
Stress. Some may think that a low-stress job will result in improved personal well-being, but this is not necessarily the case. Survey results challenge this notion. 84% of happy-at-work respondents stated that their job was not low-stress. Put another way, these employees were experiencing stress, but were still happy. This phenomenon can be explained by research that found moderate levels of stress increased innovation in the workplace (Rice, 2019). Employees want to be challenged, they want to grow and develop. Training programs and other forms of professional development can be extras for employees, but they are good extras as they instill confidence and develop new skills. 100% of happy-at-work employees from the survey also felt that they were provided with opportunities to learn – and stress is an essential element of the learning process. From a leadership perspective, this realization should trigger a close monitoring of worker stress levels though. Leaders need to adjust demands so that individuals do not get overwhelmed or understimulated. Leaders must be responsive to the struggles of their employees so that motivation remains high (Guo & Zhu, 2022).
Clear and consistent organizational values, trust, and moderate stress levels all contribute to a healthy workplace for employees. The small-scale survey results match what has been found in larger studies. If leaders keep these concepts in mind, they will have employees thinking TGIM (thank goodness it’s Monday) at the start of each week.
References
American College of Education. (2025). LEAD6323 Organizational behaviour and culture. Module 8[Part 1 video]. Canvas. https://ace.instructure.com/courses/1986746/external_tools/118428
Demissie, D., & Egziabher, F.G. (2022). An investigation of organizational culture of higher education: The case of Hawassa University. Education Research International. Wiley Online Library. https://doi.org/10.1155/2022/1222779
Farrell, M. (2018). Leadership reflections: Organizational culture. Journal of Library Administration, 58(8), 861–872. https://doi.org/10.1080/01930826.2018.1516949
Guo, Y., & Zhu, Y. (2022). How does organizational compassion motivate employee innovative behavior: A cross-level mediation model. Psychological Reports, 125(6), 3162–3182. https://doi.org/10.1177/00332941211037598
Rice University. (2019). Organizational behavior. OpenStax. Retrieved from https://openstax.org/details/books/organizational-behavior










